Terms Of Use

Last Updated: 11 August 2025

Welcome to Relooka – your trusted online platform to buy and sell second-hand clothing and accessories in Mauritius.
By accessing or using our website (www.relooka.store), you agree to comply with and be bound by these Terms of Use.
Please read them carefully before using our services.

1. About Relooka

Relooka is a marketplace that connects buyers and sellers of pre-loved fashion items.
We do not own or directly sell the products listed by vendors — transactions are made between individual buyers and sellers.

2. Eligibility

You must be at least 18 years old or have parental consent to use Relooka.
You agree to provide accurate and complete information when creating your account.

3. Account Responsibility

• You are responsible for keeping your account login details safe.

• Any activity under your account will be considered as made by you.

• Relooka reserves the right to suspend or delete accounts that violate our policies.

4. Listing and Selling

• All products listed must be genuine and accurately described.

• Counterfeit or illegal items are strictly prohibited.

• Sellers must update stock availability and ship orders promptly after purchase.

5. Buying on Relooka

• Before purchasing, please read the product description carefully.

• Payment is processed securely via approved payment methods.

• In case of dispute, Relooka may assist in mediation but is not liable for any direct transaction issues.

6. Fees & Commissions

Relooka charges a commission on each completed sale.
Exact rates are displayed in the vendor dashboard and may be updated with prior notice.

7. Prohibited Activities

You agree not to:

• Post offensive, false, or misleading information

• Use Relooka for fraudulent purposes

• Contact buyers or sellers outside the platform to bypass fees

8. Intellectual Property

All content on Relooka (logos, designs, text, graphics) is the property of Relooka and may not be copied without permission.

9. Limitation of Liability

Relooka is not responsible for:

• The quality, safety, or legality of items sold

• Any direct or indirect damages resulting from the use of our platform

10. Changes to Terms

We may update these Terms of Use at any time. Continued use of Relooka means you accept the updated terms.

11. Contact Us

For any questions, please contact us:
📧 relooka.store@gmail.com
📞 +230 5948 6887